Harry Robinson Buick GMC

Harry Robinson Buick GMC | Fort Smith, AK

Since 1984, Harry Robinson Buick GMC has served the River Valley area of Arkansas. The dealership offers new Buick and GMC vehicles and has one of the largest pre-owned inventories in the area.

Car dealership parking lot and office building, Harry Robinson Dealership

Their Challenge

Harry Robinson employees found it increasingly difficult to adjust document settings using their dealer management system (DMS). Parts and service tickets, checks, and body shop documents were nearly illegible. Searching and finding documentation became cumbersome. They had to find the correct department and then enter specific detailed search parameters resulting in frustration and lost time.

One View Solution

Harry Robinson made the decision to return to One View for its document scanning and data archiving. Harry Robinson scans their deal jackets, checks, dead deals, parts invoices, service tickets, human resource documents, accounts receivables, body shop repair tickets and extended warranty contracts.

“We have been with One View for years and never had a complaint. With One View document scanning and data archiving, we can find anything we are looking for with a click of one button.”

- Teresa Couch, Controller

Archive Data Without Running Out of Space

By using One View archiving, Harry Robinson avoids filling up their servers and has instant access to all docuPAD deals, scanned images and COLD data anytime. Employees can immediately find documents and easily search a centralized repository.

Capture Documents Instantly & Electronically

One View removes the possibility of lost documents. One View’s exception report allows Harry Robinson to easily identify deals captured with docuPAD® and those that were not, improving compliance and removing the chance of accidentally shredding documents.

Learn more about One View’s archiving and scanning solutions.

Immediate Benefits

Saves significant time and money without purchasing additional servers or purge data from the IDM® server
Faster search results to instantly find necessary documents and reports
Immediate, personal support for step-by-step month-end reporting
Eliminates loss of documents with detailed exception report

“One View eliminates frustration for employees.They understand what they are looking at and how to find it in seconds. Documents we couldn’t find for months we now find in a minute.”

- Sara Robinson, Scan Operator

No one says it better than our customers